Clinician Disclosure

When a clinical incident occurs, how we respond matters. This course is designed to help you confidently lead clinician disclosure conversations with empathy, clarity and professionalism. Through practical tools, real-world scenarios and guided reflections, you'll learn how to prepare, what to say and how to support both patients and yourself after an incident. Whether you're new to disclosure or looking to refine your approach, this course will support you in delivering safe, compassionate care.

Program Objectives

• Describe clinician disclosure responsibilities following a clinical incident

• Use the STARS tool to guide effective disclosure conversations

• Communicate with patients and families using empathy, honesty, and clarity

• Identify practical steps to support patients and themselves after an incident