Conversations that Make a Difference

Duration

  • 3 hours

Target Audience

  • Team Member
  • Team Leader
  • Program Leader

Dates

2026

  • Feb 17 – 9am

  • Mar 5 - 1pm

  • Apr 20 - 9am

  • May 21 - 1pm

  • Jun 12 - 9am

  • Course Details
  • Resources

This program/course is accessed via the CLE Learning Library. If you have not previously accessed this resource, you may be required to complete some questions to help support you use the platform. This should only take a few minutes and will give you access to many more resources to support your professional development.

Developed to support effective conversations with team members, patients/consumers, families, and the community. Conversations that Make a Difference will also build capability and confidence for effective performance management conversations.

Program Objectives

  • Explore different types of conversations.

  • Outline barriers to engaging in conversations and how to overcome them.

  • Builds skills and confidence to have successful conversations.

  • Practice conversations.

  • Provides tips, tools, and checklists for having effective conversations.

This program is offered statewide through the Centre for Leadership Excellence and may also be offered locally through your HHS/QAS

The following resources will be used throughout the session.

Please download files using the arrow in the top left and save before attending.