Queensland Health Values

Queensland Health values are grounded in Queensland's broader public service values, guiding our behaviours and decision-making.

These values shape the way we work, interact with others, and deliver services to the community. They promote a culture of integrity, respect, collaboration, and accountability across all levels of the organisation. These values help clarify expectations, strengthen our workplace culture, and support us in creating an environment where our people feel valued, empowered, and motivated to contribute their best.

Customers first

  • Know your customers

  • Deliver what matters

  • Make decisions with empathy

Ideas into action

  • Challenge the norm and suggest solutions

  • Encourage and embrace new ideas

  • Work across boundaries

Unleash potential

  • Expect greatness

  • Lead and set clear expectations

  • Seek, provide and act on feedback

Be courageous

  • Own your actions, successes and mistakes

  • Take calculated risks

  • Act with transparency

Empower people

  • Lead, empower and trust

  • Play to everyone's strengths

  • Develop yourself and those around you

Why it's important

As a line manager, being aware of our values will help you to:

  • Set the standard of behaviour in your workplace
  • Shape your workplace culture
  • Build trust and credibility
  • Guide your everyday decisions as you align with Queensland Health's principles
  • Connect your team to the bigger purpose helping to boost motivation, engagement, and retention.