Improving Quality and Safety in Healthcare (IQSH) toolkit

Systems thinking for complexity leadership

What is Complexity Leadership

Complexity leadership offers a framework that builds on existing leadership strengths to address modern challenges through a more flexible, adaptive, and collaborative way of leading.

How leaders can support Safety II

Support Safety II methodologies through leadership techniques.

Leaders in Quality Improvement

Systems thinking teaches that quality improvement cannot be reduced to simple cause-and-effect logic.

Restorative Leadership

A Restorative Just Culture focuses on learning from mistakes and incidents without punishment, supporting both staff accountability and emotional wellbeing.