Positive Performance Management

Positive Performance Management (PPM) is about supporting your team to succeed. It focuses on clear communication, early support, and recognising strengths while addressing issues promptly and fairly. It establishes role expectation, provides goal clarity, gives purpose and meaning, and aligns employees to organisational requirements.

Positive management is pro-actively:

  • Developing an employee personally and professionally

  • Engaging in regular and constructive communication

  • Recognising an employee's strengths and valuing their contributions

  • Acknowledging performance that meets or exceeds expectations

  • Identifying performance issues early when expectations are not met

  • Supporting improvement through training and development opportunities.

Positive performance management HR Policy G9

How can you apply Positive Performance Management in your area?

Expectations and support

Clarifying expectations and support them towards success.

Monitor and understand performance

Identify and address blockers at regular project meetings to keep things running smoothly and stress levels low.

Recognise and provide feedback

Recognise high performance immediately – it shows the team how they can meet or exceed performance expectations.

Proactiveness and prompt action

When someone's struggling, act fast. A quick chat can turn things around before they snowball.

Why it's important

PPM supports line managers to:

  • Build engaged, capable teams

  • Reduce the need for formal action

  • Promotes fairness, inclusion, and wellbeing

  • Ensures services run smoothly and staff feel supported.