Target Audience
- Team Member
- Team Leader
- Program Leader
- Senior and Executive Leader
- All Staff
Dates
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2026
- Feb 18 – 9am
- Apr 21 – 12:30pm
- Jun 15 - 9am
- eLearning
- Workshops
- Resources
This program/course is accessed via the CLE Learning Library. If you have not previously accessed this resource, you may be required to complete some questions to help support you use the platform. This should only take a few minutes and will give you access to many more resources to support your professional development.
Explore how systems thinking can broaden your approach to patient safety, healthcare quality improvement, and leadership
Objectives
Understand the principles and characteristic of systems thinking and its relevance to safety, quality, and leadership in healthcare.
Build confidence in applying systems thinking methodologies to diagnose complex problems and drive sustainable improvement.
Learn about new safety theory and gain practical skills for using incident investigation tools like AcciMaps.
Learn how to navigate and lead within complex systems, embracing leadership approaches suited to dynamic and unpredictable healthcare environments.
The course is broken into four (4) learning modules which are designed to be completed in sequential order.
Modules
Introduction to systems thinking
Systems thinking for quality improvement
Systems thinking for patient safety
Systems thinking for complexity leadership
Employees looking to adopt modern approaches that align with the complexity of healthcare systems would benefit from participation in this course.
This program/course is accessed via the CLE Learning Library. If you have not previously accessed this resource, you may be required to complete some questions to help support you use the platform. This should only take a few minutes and will give you access to many more resources to support your professional development.
Virtual delivery - Total time 2 hours.
Quality Improvement for Complex Systems Workshop
Learn how to apply systems thinking and use practical tools to analyse complex healthcare challenges and design effective, actionable interventions that address root causes across healthcare systems.
Workshop objectives
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Apply systems thinking principles to healthcare challenges by applying the Iceberg Model to understand problems.
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Identify strategic leverage points for quality improvement interventions.
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Design actionable interventions that address root causes in healthcare systems, and-
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Consider how to evaluate the intervention's effectiveness for meaningful and sustainable improvements in the health care system.
It is recommended to complete the eLearning prior to registering for the workshop.
