Retention

Retention is an organisation's ability to keep employees over time by creating a workplace where people feel valued, supported, and motivated to stay. It's shaped by factors like job satisfaction, career growth, leadership, recognition, and workplace culture. Strong retention reduces turnover, saves recruitment costs, and maintains a skilled, engaged workforce.

Considerations

Why it's important

Retention is important to you as a line manager as it:

  • Maintains a stable, experienced team.

  • Reduces time and resources spent on recruitment and training.

  • Strengthens team relationships and morale.

  • Preserves valuable skills and organisational knowledge.

  • Makes it easier to meet targets and deliver high-quality service.